Versie 2.1: 1 februari 2024

Algemene Voorwaarden BookWorkshops.nl 

See our Terms and Conditions here below for our retreats

Artikel 1. Definities

1. Stichting Training & Event Support (hierna afgekort STES) gevestigd aan de Borneokade 279 te Amsterdam, ingeschreven bij de Kamer van Koophandel onder nummer 65961773 op 1 september 2016 in Amsterdam.
2. Deelnemer/Klant: de natuurlijke persoon of rechtspersoon die een workshop boekt via de website.
3. Workshop: de door STES georganiseerde educatieve of creatieve activiteit.
4. Website: www.BookWorkshops.nl.

Artikel 2. Toepasselijkheid

1. Deze algemene voorwaarden zijn van toepassing op alle aanbiedingen, offertes en overeenkomsten tussen STES en de Klant.
2. Afwijkingen van deze voorwaarden zijn slechts geldig indien schriftelijk overeengekomen.
3. Door het boeken van een workshop op de website verklaart de klant akkoord te gaan met deze algemene voorwaarden. 

Artikel 3. Het Aanbod en Boeking

1. Het aanbod op de website is vrijblijvend en indicatief.
2. Een overeenkomst komt tot stand op het moment dat de klant een workshop boekt en betaalt, en BookWorkshops.nl de boeking via e-mail heeft bevestigd.
3. BookWorkshops.nl en STES behoudt zich het recht voor om bij onvoldoende deelnemers de workshop te annuleren of te verplaatsen. De klant krijgt in dat geval de keuze tussen een nieuwe datum of restitutie van het volledige bedrag. 

Artikel 4. Prijzen en Betaling

1. Alle genoemde prijzen op de website zijn inclusief B.T.W., tenzij anders vermeld.
2. Betaling vindt plaats via de online betaalmethoden op de website direct bij boeking.
3. De deelname aan de workshop is pas definitief geboekt na ontvangst van de volledige betaling door de deelnemer. 

Artikel 5. Annulering door de Klant

1. Indien de klant de workshop annuleert, gelden de volgende annuleringskosten:
   • Tot 14 dagen voor aanvang: kosteloos annuleren (of verplaatsen in overleg).
   • Tussen 14 en 10 dagen voor aanvang: 50% van het factuurbedrag is verschuldigd.
   • Binnen 10 dagen voor aanvang: 100% van het factuurbedrag is verschuldigd.
2. De klant kan in overleg een vervanger sturen, mits dit vooraf aan BookWorkshops.nl per email is medegedeeld. 
3. Voor vrijetijdsbesteding (zoals workshops) geldt bij online boekingen het herroepingsrecht van 14 dagen niet (artikel 6:230p BW).

Artikel 6. Annulering door BookWorkshops.nl

1. Bij ziekte van de docent, te weinig deelnemers of overmacht (bijv. extreme weersomstandigheden) is BookWorkshops.nl gerechtigd de workshop te annuleren.
2. In geval van annulering door BookWorkshops.nl wordt in overleg een nieuwe datum geprikt of wordt het betaalde bedrag gerestitueerd indien de deelnemer verhinderd is. 

Artikel 7. Deelname en Aansprakelijkheid

1. Deelname aan workshops geschiedt op eigen risico.
2. BookWorkshops.nl is niet aansprakelijk voor persoonlijk letsel of schade of diefstal aan eigendommen van de deelnemer, tenzij er sprake is van opzet of grove schuld aan de zijde van de workshopleider. Klachten dienen dan rechtstreeks gecommuniceerd te worden aan de workshopleider. BookWorkshops.nl draagt hier niet de aansprakelijkheid voor.
3. Deelnemers zijn zelf verantwoordelijk voor het doorgeven van relevante (voedsel)allergieën of medische beperkingen. 

Artikel 8. Privacy

1. BookWorkshops.nl verwerkt persoonsgegevens in overeenstemming met de Algemene Verordening Gegevensbescherming (AVG).
2. De specifieke privacyverklaring voor BookWorkshops.nl is te vinden onder: https://bookworkshops.nl/privacy-policy/

Artikel 9. Klachten en Geschillen

Op alle overeenkomsten is uitsluitend Nederlands recht van toepassing.

Klachten dienen binnen 7 dagen na ontdekking schriftelijk per e-mail te worden ingediend. 

TERMS AND CONDITIONS FOR OUR RETREATS:

The retreat is subject to the following terms and conditions.

1. Terms of agreement
(a) By booking and attending a retreat with BookWorkshops, you are agreeing to comply with and be bound by the following terms and conditions.
(b) The term ‘BookWorkshops’ or ‘ or ‘us’ or ‘we’ refers to the owner(s) of the company and it’s teachers. The term ‘you’ or ‘I’ refers to the student or guest or user or viewer of our website and/or services. The terms ‘retreat’ or ‘program’ or ‘holiday’ refers to all aspects of the services on offer, to include, but not be limited to, the classes, accommodation and activities.
(c) It is the customer’s responsibility to check the reservation and ensure that the particulars contained therein are correct.

2. Booking procedure
(a) On making a booking with us, each person accepts the terms of these booking conditions.
(b) On submitting your deposit or total amount of the retreat, your place is confirmed. If applicable: a request for the remaining balance will be issued 9 weeks before the retreat start date, and will need to be paid no later than 8 weeks before the retreat start date. If the balance price of your retreat is not paid in time, we reserve the right to cancel your retreat and retain your deposit.
(c) We reserve the right to increase the price of the retreat before you submit your booking. Any change in price will be advertised to you before you book the retreat.
(d) We reserve the right to reduce the price of the retreat or run special offers at any time. Once you have made your booking and paid your deposit these price changes will not apply to you.
(e) Optional trips and treatments booked locally are not our responsibility and are at your own risk and cost.

3. Cancellation policy
(a) You receive a 100% refund when cancelling the booking 60 days before the start of the retreat. You receive a 50% refund when cancelling the booking 30 days before the start of the retreat.
(b) On day 30 till the the retreat has commenced, no refund or part refund or unused portion of your retreat will be repaid in the event of cancellation by you.
(c) In the event that the retreat is cancelled by either party, there will be no refund or compensation available from us for your flight costs, transfers and other associated costs.
(d) We reserve the right in any circumstances to cancel the retreat, in which case we will offer a refund in full of all monies paid (unless the reason for cancellation is force majeure, see clause 3(e)).
(e) Compensation will not be paid if we are forced to cancel or in any way change your holiday due to war, threat of war, invasion, riot, civil war, strike, rebellion, revolution, industrial dispute, terrorist activity, infectious disease/ epidemic, natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with transport, or other circumstances which amount to force majeure.

4. Changes to retreat
(a) It is very unlikely that we will have to make any changes to your retreat, but arrangements are made many months in advance and changes may have to be made. We reserve the right to, within reason, change any information advertised at any time, to include, but not be limited to, dates, times, timetable, location, accommodation, yoga teachers and prices. We will advise you of any changes at the earliest possible date and aim to keep disruption to a minimum.

5. Surcharges
(a) Unless stated otherwise, transportation costs to include, but not be limited to, flights and taxis, are not included in the price of the retreat.

6. Insurance and health
(a) It is the guest’s responsibility to inform the teacher of any injury/medical conditions when booking and before the start of every session. It is advisable that you consult a doctor or physician before attending the retreat to ensure you are sufficiently fit and healthy to undertake yoga classes and any other activity that has been arranged.
(b) If you experience any injury or discomfort during any activity organised for you, you must stop immediately and advise the teacher(s) accordingly.
(c) Should you be pregnant or are planning to be pregnant at the time of the retreat, please contact us to discuss before booking.
(d) We recommend all guests take up full travel insurance to cover medical expenses and personal belongings and should cover the type of physical exercise that will be undertaken. We hold no responsibility for illness, injury, death or loss or damage to personal belongings at any time (as per the liability waiver in section 7), nor will any compensation be issued in such case.
(e) We reserve the right to stop your participation in any activity, at any time, if we conclude that you are physically, mentally or emotionally unable to do so.

7. Liability waiver
(a) It is a requirement of anyone attending a retreat and/or classes with Yogastarr to accept and abide by the following release of liability:
‘I understand that, while the utmost care is taken, neither the individual teachers, Yogastarr nor the venue will be liable for any damage or injury resulting from my practice or use of the retreat centre, nor any loss or damage to personal belongings. I understand that classes may be physically strenuous and I voluntarily participate in them with the knowledge that there is risk of personal injury, property loss or death. I recognise that it is my responsibility to notify the teacher of any illness or injury before the start of every yoga session and I will not perform any posture to the extent of strain or pain. I will notify the teacher before every class should I not want to be physically adjusted. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Yogastarr, her teachers or members for any injury, property loss, or wrongful death, whether caused by negligence or otherwise.’
(b) The release of liability statement applies to the duration of the retreat and every yoga session or activity you participate in, whether in a group or private setting. If this statement is not accepted, your booking will be terminated and any monies paid in advance will not be refunded.

8. Right to refuse
(a) We reserve the right to dismiss or refuse entry to any session or the retreat at any time at the teacher’s discretion with no refund being issued, in the event of breach of any of these terms and conditions, or disruptive behaviour.
9. Privacy policy
(a) We will not pass on your information to any third party or organisation outside of BookWorkshops, without your permission. We respect your privacy.
(b) We will use your details to inform you of updates about the retreat, and any future events. You can unsubscribe at any time by selecting the unsubscribe button at the bottom of the email.

10. Passport and visa requirements
(a) You are responsible for ensuring that you have a valid passport with sufficient expiry date remaining and any necessary visas or required inoculations or other health requirements.
11. Complaints
(a) If you have a problem during your retreat, please inform a member of our team immediately, who will endeavour to put things right. If your complaint cannot be resolved locally, you must advise us in writing on your return. Please note that we cannot guarantee the proportion of male/female in any group, nor be responsible for the individual behaviour of any group member or other guest on your retreat.